Terms of Use

Last updated: September 24, 2026

1. Agreement and Scope

These Terms of Use ("Terms") govern your access to and use of HANSORA AI ("Hansora," "we," "us," or "our"), including hansora.co, our AI generation services, and Hansora integrations or MCP tools used through services such as ChatGPT or Claude (together, the "Platform"). By creating an account, connecting Hansora to another service, or otherwise using the Platform, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Platform.

2. Eligibility and Accounts

• You must be at least 13 years old. If you are under the age of legal majority where you live, you may use the Platform only with permission from a parent or legal guardian.
• You must provide accurate account information and keep your credentials secure. You are responsible for activity performed through your account or authorized connections.
• Notify us promptly if you believe your account or a connected-client authorization has been compromised.
• We may suspend or terminate access when reasonably necessary to address fraud, abuse, security risks, non-payment, legal requirements, or violations of these Terms.

3. Connected AI Services and MCP Tools

When you connect Hansora to ChatGPT, Claude, or another compatible service, that service may send Hansora the prompts, files, media URLs, settings, and account authorization needed to perform your request. The connected service is operated by a third party and is governed by its own terms and privacy policy. You may revoke the connection through the connected service or your Hansora account where available.

Hansora tool availability, presentation, confirmations, and inline media behavior may vary by client. A third-party client's decision to invoke or display a Hansora tool is outside Hansora's control.

4. User Content

You may submit prompts, text, images, videos, audio, documents, URLs, and other materials ("User Content"). You represent that you have all rights, permissions, and lawful bases necessary to submit User Content and to instruct Hansora and its service providers to process it. You must not submit content that violates law, privacy, publicity, intellectual-property, or other third-party rights.

You retain your ownership rights in User Content. You grant Hansora a worldwide, non-exclusive, royalty-free license to host, copy, transmit, format, modify, and otherwise process User Content only as reasonably necessary to operate, secure, support, and improve the Platform, fulfill your requests, and comply with law. We will not use your private User Content to advertise or promote Hansora without separate permission.

5. AI Generations and Third-Party Providers

• Hansora uses third-party model and media-processing providers. Availability, processing time, supported inputs, safety decisions, and output quality may depend on the selected provider.
• Generations may be delayed, rejected, interrupted, or fail because of safety systems, capacity, provider outages, invalid inputs, or technical errors.
• AI outputs may be inaccurate, unexpected, offensive, similar to content generated for others, or unsuitable for a particular purpose. You must review outputs before using or publishing them.
• You are responsible for determining whether your use of an output is lawful and whether third-party permissions, disclosures, or licenses are required.

As between you and Hansora, Hansora does not claim ownership of generated outputs, except for Hansora's underlying software, branding, interfaces, and other pre-existing materials. Rights in AI-generated material may be limited by applicable law or provider terms.

6. Credits, Purchases, and Subscriptions

• Prices, credit costs, plan features, renewal periods, taxes, and included usage are displayed before purchase or generation. Model prices and availability may change prospectively.
• Generation credits are deducted according to the quote or price displayed for the selected model and settings. You are responsible for reviewing the quote before confirming a generation.
• When Hansora records an eligible generation as failed after credits were deducted, the deducted generation credits are ordinarily returned automatically to the same Hansora account. Refund processing can be delayed while a provider reports final status. If the credit return does not appear, contact support with the generation details.
• A completed generation that is technically delivered but does not match your subjective preferences is not considered a failed generation and does not automatically qualify for a credit return.
• Recurring subscriptions renew until canceled. You may cancel before the next renewal through available account controls or by contacting support. Unless stated otherwise at checkout, cancellation takes effect at the end of the paid billing period.
• Plans or features described as "unlimited" remain subject to reasonable fair-use, concurrency, queueing, rate, automation, and anti-abuse controls. Attempts to evade those controls through multiple accounts, devices, sessions, or automated methods may result in restrictions.
• Except for eligible generation-credit returns, incorrect or duplicate charges, or refunds required by law, completed purchases are non-refundable. Report an incorrect or duplicate transaction to hansora.ai.bot@gmail.com as soon as possible and include the receipt or transaction identifier. Never send a full card number, password, or verification code.

7. Acceptable Use

You may not use the Platform to:

• Create, upload, or distribute illegal, exploitative, abusive, deceptive, infringing, or non-consensual content.
• Impersonate another person, violate privacy or publicity rights, or create misleading media intended to facilitate fraud or material harm.
• Upload malware, obtain unauthorized access, probe security, reverse engineer protected systems, scrape the Platform, evade safety controls, or disrupt service.
• Share credentials, abuse rate or credit systems, automate excessive requests, or use multiple accounts to circumvent restrictions.
• Use a model or provider in a manner that violates the applicable provider's policies or terms.

We may block a request, remove content, limit features, or suspend an account when reasonably necessary to enforce these rules or protect users, providers, or the Platform.

8. Hansora Intellectual Property

The Platform's software, design, interfaces, trademarks, logos, documentation, and other Hansora materials are owned by HANSORA AI or its licensors. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable right to use the Platform. No other rights are granted.

9. Availability and Changes

We may add, remove, modify, suspend, or discontinue models, providers, features, credit prices, or integrations. We do not guarantee uninterrupted availability or that a particular model will remain available. Material changes that affect an existing paid subscription will be handled as required by applicable law.

10. Disclaimers

To the maximum extent permitted by law, the Platform is provided "as is" and "as available." HANSORA AI disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and results. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

11. Limitation of Liability

To the maximum extent permitted by law, HANSORA AI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity arising from the Platform. To the maximum extent permitted by law, HANSORA AI's total aggregate liability for claims relating to the Platform will not exceed the amount you paid to Hansora during the twelve months before the event giving rise to the claim. These limits do not apply where liability cannot lawfully be limited.

12. Termination

You may stop using the Platform, disconnect an integration, or request account deletion at any time. Sections that by their nature should survive termination—including payment obligations, intellectual-property provisions, disclaimers, liability limitations, and dispute terms—will survive.

13. Changes to These Terms

We may update these Terms to reflect service, provider, legal, or security changes. We will post the revised Terms, change the "Last updated" date, and provide additional notice when required by law. Continued use after the effective date constitutes acceptance where permitted by law.

14. Governing Law

These Terms are governed by the laws of the Republic of Armenia, without regard to conflict-of-law principles. Disputes will be subject to the competent courts of Armenia unless mandatory consumer law in your country provides otherwise.

15. Contact

Questions about these Terms, billing, or generation credits may be sent to HANSORA AI at hansora.ai.bot@gmail.com or through our contact page.