Privacy Policy

Last updated: October 10, 2025

Introduction

HANSORA AI (the “Platform”) operates at hansora.co. We respect your privacy and describe here how we collect, use, and protect information.

Information We Collect

• Email address — used for account creation, access, and support.
• Usage data — non‑sensitive logs such as credit balance changes, generation requests (timestamps, model used, status), and basic device/approximate IP for security and anti‑abuse.
• User Content — prompts, images, or videos you choose to upload for generation (stored as needed to deliver the service).

How We Use Information

• Provide, operate, and improve the Platform and your account.
• Process AI generations and deliver results to you.
• Communicate service updates and respond to support requests.
• Detect, prevent, and address fraud, abuse, or security incidents.

Third‑Party Services

We may use trusted third‑party services such as hosting providers (e.g., Netlify), database and authentication services (e.g., Supabase), and artificial intelligence processing providers (e.g., OpenAI, KIE, etc.) to operate and improve the Platform. Payments are securely processed by trusted third-party payment providers, which may collect and process payment information such as card details or digital wallet credentials in accordance with their own privacy policies. These providers process data on our behalf and in accordance with this Policy.

Sharing

We do not sell or rent your personal information. We may share information with service providers as described above, and when required by law or to protect the rights, property, or safety of our users or the public.

Your Rights

• Access, correct, or delete your email or account data.
• Opt out of non‑essential communications by contacting us.

Security

We implement reasonable technical and organizational measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain information only as long as necessary to provide the Platform, comply with legal obligations, or resolve disputes. We delete or anonymize data when no longer needed.

International Operations

We operate globally under Armenian jurisdiction. By using the Platform, you understand that your information may be processed in locations where our service providers operate.

Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.

Contact

For questions or requests regarding this Policy, contact hansora.ai.bot@gmail.com.